If your iPhone contacts disappeared after the recent iOS 18 update, you are probably anxious to get them back as soon as possible. In this article, we will explain a few ways to get your contacts back.
If contacts aren’t showing up on your iPhone on iOS 18, you can use this guide as a fix. But before that, let’s look at the most common reasons for contacts disappearing after iOS 18 update.
Why did my iPhone contacts disappear after iOS 18 update?
There are various reasons for contacts disappearing after iOS 18 update:
- A lot of people use contacts from other accounts, such as Google. If your iPhone is unable to access the account for some reason, your contacts from that account will not be synced to your iPhone. Some common reasons for this include:
- You changed your password for the account, so you will need to enter the new password before your iPhone can access the account.
- You were saving all of your contacts to an old email account, and that account just got deactivated. This commonly happens with school accounts.
- If your contacts were stored in iCloud, you may either be signed out of iCloud, or you don’t have syncing turned on.
There are certainly other possibilities like iOS glitch, but one of the important things to figure out is where the contacts that were deleted came from. On your iPhone, open the Contacts app, then tap Lists (Groups) in the top-left corner. Look at the accounts listed and how many contacts you have under each. You may be able to tell where the contacts are missing. You can also tap All Contacts at the top to view all your saved contacts.
How do I get my contacts back on my iPhone in iOS 18?
The best way to try and get back the missing iPhone contacts on iOS 18 will depend on why they disappeared and where they may be stored. The first troubleshooting step is to check that you are syncing your contacts with your accounts and that you are signed in (with the current, correct password) on all your accounts.
1. Make sure you are syncing Contacts with all of your accounts
Check that you’re signed into iCloud
- Launch the Settings app on your iPhone.
- If you see your Apple Account name at the top of the screen, you’re signed in. If you see Sign in to your iPhone at the top, tap on it. You were signed out of iCloud. Sign in with your Apple Account email address and password. Wait for everything to sync.
Check your other accounts
- Open the Settings app on your iPhone.
- Scroll down and tap Apps.
- Tap Mail.
- Select Mail Accounts.
- If you find that one of your email accounts is no longer listed on this page, you should add it back using Add Account. If you have signed out of one of your accounts, you should sign back into the account.
- Under Settings > Apps > Mail > Mail Accounts, tap on each of your accounts and make sure Contacts is turned on. If you have multiple accounts and know you don’t sync contacts with some of them, of course, you can keep Contacts turned off for those accounts.
Make sure you are signed into your other accounts
It’s also a good idea to check for accounts where you need to sign in again. This could be the issue, for example, if you have changed your email account password.
- Launch the Mail app, then tap All Inboxes.
- If necessary, swipe down to force Mail to fetch new email.
- If one of your accounts is not working (it needs you to enter your password), you will see an error message, like Account Error, at the bottom of the screen. Tap on Details, and you should be taken to Mail Settings, where you can enter the account password.
2. Restore contacts
If you have confirmed that all of your accounts are syncing contacts with your iPhone, and your contacts are still missing, the next troubleshooting step is to try to restore your contacts.
Here are explanations for what you will find in the subsections that follow:
- Restore iCloud contacts – If you use iCloud, iCloud stores a backup copy of your contacts. You can use this to restore your contacts to your iPhone.
- If your iPhone was syncing contacts to a recently deactivated account – If you think your contacts may have been syncing with an account that recently got deactivated, such as an old school account, you can try restoring them from another device.
Restore iCloud contacts
iCloud keeps backup, archived copies of your contacts. Here’s what will happen if you restore your contacts:
- When you restore your contacts from this backup, all of your contacts will be replaced with the backup on all your devices. So, any contacts you have added since the backup was created will be removed from your Apple devices.
- The newer contacts on your device will be saved as an archive in iCloud (just like the one you restored from) in case you want to go back.
If you still have some contacts left on your iPhone, and you know you want to save newer contacts (still on your device) and restore the older ones (from iCloud), you can:
- Export your (current) contacts as a vCard, assuming you still have some left on your iPhone.
- Restore your contacts from the iCloud backup (see below).
- Import the vCard you saved.
- Merge contacts if necessary.
To restore your iCloud Contacts:
- Open iCloud.com and sign in with your Apple Account credentials.
- Click on the grid of squares button near the top-right corner of the page to reveal a menu that includes apps and more. Click on Data Recovery.
- Now, choose Restore Contacts. You can see when the last archive was created.
- Choose Restore to restore your contacts from the archive. You should know that all of the contacts on all of your devices will be replaced with the archived contacts. Also, don’t make any changes to the contacts on your device(s) until the restore is complete.
3. If your iPhone was syncing Contacts to a recently deactivated account
If you have an iPad or Mac, you can try the methods listed below. This will only work if your iPad or Mac has not been signed out of the recently deactivated account.
If you cannot access your contacts on any of your devices because the account you were using to sync your contacts has been deactivated, you should try contacting support for that account. For example, if you were using a college email account that has been deactivated, contact the tech support for the school’s email service.
On Mac
- Change the default account on your iPhone to one that you are still able to access:
- Go to Settings > Apps and tap on Contacts.
- Tap on Default Account and choose one, like iCloud.
- On your Mac, launch the Contacts app.
- Select the set of contacts you are missing on your iPhone, like Google.
- Go to the top menu bar and select File > Export > Export vCard.
- Import the vCard into your iPhone Contacts.
On iPad
- Change the default account on your iPhone to one that you are still able to access:
- Open the Settings app and tap on Contacts.
- Tap on Default Account and choose one, like iCloud.
- On your iPad, launch the Contacts app.
- Tap on the sidebar button in the upper-left corner.
- Press and hold on the list that contains your missing contacts.
- On the menu that appears, select Export.
- Tap Done in the upper-right corner, then select Save to Files.
- Import the vCard into your iPhone Contacts.
4. Restart Your iPhone
if you are still having this problem, try restarting your iPhone. This could be a temporary glitch introduced by iOS 18. Restarting your iPhone will eliminate any temporary glitch and thus may help fix issues you’re facing, including contacts not showing up.